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Terms & Conditions

Last Updated: 2026

Welcome to Purity Home Co (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, products, and any related communications, including SMS messages. By accessing our website, booking an appointment, purchasing a product, or providing your contact information, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Services and Products

Purity Home Co provides residential water filtration products, installation services, consultations, and related support services. All services are subject to availability and may vary by location.

We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

2. Appointments, Consultations, and Installations

Appointments may be scheduled online, by phone, or via SMS. Appointment times are not guaranteed until confirmed by Purity Home Co.

You are responsible for providing accurate property and contact information. Delays or additional charges may occur if site conditions differ from what was disclosed prior to installation.

3. Pricing, Payments, and Taxes

All prices are disclosed prior to purchase or installation. Pricing may include product cost, installation, and applicable taxes unless otherwise stated.

Payment is due according to the terms presented at the time of purchase. Failure to remit payment may result in cancellation of services or removal of equipment where permitted by law.

4. No Medical or Health Claims

Our water filtration systems are designed to reduce certain contaminants and improve water quality. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary depending on local water conditions.

5. Warranty and Limitation of Liability

Product warranties, if any, are provided separately and vary by product. Except as expressly stated, services and products are provided “as is” and “as available.”

To the maximum extent permitted by law, Purity Home Co shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services.

6. SMS Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS messages from Purity Home Co, which may include:

  • Appointment confirmations and reminders
  • Installation or service updates
  • Account notifications Promotional messages (if separately consented to)
  • Message frequency varies.
  • Message and data rates may apply.
  • You may reply STOP at any time to opt out of SMS messages.
  • Reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchase.

 7. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We do not sell your personal information or phone number to third parties.

8. User Conduct

You agree not to use our website or services for any unlawful purpose or in a manner that could damage, disable, or impair our systems or reputation.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Purity Home Co and may not be copied, reproduced, or distributed without prior written consent.

10. Third-Party Services

Our website may contain links to third-party websites or services. Purity Home Co is not responsible for the content, policies, or practices of third-party sites.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which Purity Home Co operates, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, please contact us:

Purity Home Co
Email: info@purityhomeco.com
Phone: (469)949-4180

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