Last Updated: 2026

Purity Home Co (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website, services, products, and communications, including SMS messaging.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following types of personal information:

• Name
• Phone number
  
• Email address
  
• Physical address
  
• Property information relevant to installation or service
  
• Appointment and service history
  
• Communication preferences

Any information you voluntarily provide through forms, calls, or messages

We may also collect non-personal data such as browser type, device information, and website usage data for analytics purposes.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments and installations
  
• Provide customer support and account updates
  
• Communicate service reminders, confirmations, and notifications
  
• Send notification, alerts, or promotional communications (only if you opt in)
  
• Improve our services, website, and customer experience
  
• Comply with legal and regulatory requirements
  
• We do not use your information for purposes unrelated to our services.

3. SMS and Communication Consent

By providing your phone number and opting in, you consent to receive SMS messages from Purity Home Co, which may include:

• Appointment confirmations and reminders
  
• Installation or service updates
  
• Account notifications
  
• Promotional messages (if separately consented to)
  
• Message frequency varies.
  
• Message and data rates may apply.
  
• You may opt out of SMS communications at any time by replying STOP.
  
• You may reply HELP for assistance.
  
• Consent to receive SMS messages is not a condition of purchase.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information or phone number to third parties.

We may share information only in the following limited circumstances:

With trusted service providers who assist in operating our business (such as scheduling, payment processing, or installation services), under confidentiality obligations

When required by law, regulation, or legal process

To protect the rights, safety, or property of Purity Home Co or others

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no system can be guaranteed 100% secure, we strive to use commercially acceptable means to protect your data.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites or services. Purity Home Co is not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review their privacy policies separately.

9. Your Rights and Choices

You may:

• Request access to the personal information we have about you
  
• Request corrections to inaccurate information
  
• Withdraw consent for marketing communications at any time
  
• Request deletion of your information, subject to legal or contractual obligations
  
• To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Purity Home Co
Email: info@purityhomeco.com
Phone: (469)949-4180